Unforgettable Customer Experiences
What makes an unforgettable customer experience?
What concrete behaviours can you as a business adopt to give your customers those magical “ping!” moments?
What can you as a business do to increase what Alibaba’s founder, Jack Ma, referred to as The IQ of Love?
In a world of disruptive technology and increased digitalisation, how can you make those ever-more infrequent customer interactions count.
